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Rocky Roax and Biscoff rice krispie slice

FAQ's
 

When will I receive my brownie order? 

At the moment, any order (unless specified for an occasion e.g Mothers Day) placed before Midday will be posted the next working day, 95% of boxes are received next day (if using next day delivery), sometimes though things are out with my control once passed to the courier and you will receive the following day, don't worry your goods will stay fresh for 10 days . 

Please note, any order placed on Friday wont be posted until Monday, as its best they are not sat in a sorting office somewhere. 

If you are unsure please just drop us a line, we are here to help. 

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What is the lead time for cakes?

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Please give as much notice as possible, minimum 2 weeks, especially when some cakes require personalised toppers, dried flowers or any other extras. However, if you forgot about someone's special day, don't fret, I can usually help last minute to create something for you , I have turned a cake around in 24hrs before! Cheesecakes require minimum of 3 days notice! Cupcakes can also be turned around in 48hrs notice. 

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How long will my baked goods last?

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If you have the ability not to scoff them in one day congratulations, however you can keep them in a airtight container for up to 10 days. There will also be a best before date on each box. You can also freeze brownies for up to 3 months, remove overnight to defrost and eat next day.

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What if it's for a special occasion, can you accommodate different delivery dates?

Please use the contact option with your special request. We will try our best but can't always promise the desired date, however if we can, we will be more than happy to do this for you. 

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Are your bakes gluten/dairy free?

Unfortunately the kitchen is too small to offer these at the moment (but hey, I can keep dreaming for now, maybe one day)

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How about allergies?

Due to the nature of a very small kitchen there is no guarantee of a nut, dairy, gluten, soya, egg free kitchen. Therefore none of our bakes are suitable for anyone with these allergies.

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I want a celebration cake!  How do I order?

Please take a look at the cake section in order online, this shares all the flavour combinations and sizes we offer. Then use the contact tab to get in touch and let's make your cake dreams come true. 

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Do you do wholesale?

Yes! Please get in touch for a separate price list, we can't wait to stock you up!

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Do you post outside of the UK?

Unfortunately not at the moment, but when I become a famous baker maybe you can buy my bakes in New York. See ya soon Times Square!

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Can I return my goods?

Due to the perishable nature of the goods we do not accept returns. In the unlikely event there is something wrong with your order please do not hesitate to contact me within 48hrs of receiving the goods so we can make it right! 

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